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Verified
5/5

2019-05-26

Second time purchasing gear.

"Andrew was great, answered all of my questions being that I was new to gear. I came back a second time and purchased for my girlfriend spending a couple grand between both visits. Also he stayed after closing hours to make sure we got what we needed. The level of service and going the extra mile was definitely a different experience than I'm used to around here. The pricing was great, a way better experience than I had at the dealership, so thanks!"

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Verified
5/5

2019-05-22

Great service

" Very knowledgeable experience customer service excellent "

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Verified
5/5

2019-05-17

Outstanding

"Always helpful with last minute needs. Highly recommended "

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Verified
5/5

2019-05-16

Helmet purchase

"I got in 20 mins to closing but helpful staff gave excellent service and helped me select my new helmet. Couldn’t have asked for better service. Will definitely shop here again."

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5/5

2019-05-09

Great service!!

"The guy with the Bennie who helped us was super cool, he stayed after and looked through the entire store to make sure I got the right fit helmet and exchanged the visor there, he was very funny and helpful all around. "

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Verified
5/5

2019-05-05

Great prices and service

"I needed to get a new helmet. The staff was knowledgeable, the prices were fair, and the products are top quality."

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Verified
5/5

2019-05-03

Great Customer Service

"No matter what member of staff I interact with, they are always attentive and helpful."

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Verified
4/5

2019-05-03

First time rider needing gear.

"I found the store had just about everything I needed. I had to order the helmet because they didn't have a small. The young man with curly hair was very attentive and helpful in my decision. He ordered it for me and had it shipped straight to me. Perfect! However, I would like to talk about the other young employee. He was less than pleasant. His mouth was absolutely ridiculous. Every sentence he said was full of curse words. Harsh words. Had it not been for the curly guy, I would have walked out. I work at UNT and I deal with customers daily. You have to be more professional. Even if you feel your audience would be ok with it, which I was not. He made an impression on me for sure, but it was not good. At the very least, he needs to be taught about impact verses intent. My experience should not have been about him, but all my son and I talked about when we left there..... was how ridiculous he was. "


Verified
5/5

2019-04-19

This is a great location

"This is my favorite Cycle Gear location! Everyone here is super friendly and incredibly helpful. "

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Verified
5/5

2019-04-08

AWESOME,HELPFUL AND FRIENDLY

"Great happy good awesome helpful "

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Verified
5/5

2019-04-07

Great

"Very good service, and great product"

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Verified
5/5

2019-03-30

Frank N. Beans

"Good dudes and chick in there. Very helpful bro. "

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Verified
5/5

2019-03-26

Great Service

"Our sales person was excellent and provided a couple of options for our return. Because of his service we purchased additional items."

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Verified
5/5

2019-03-23

Wonderful experience

"They helped us in all possible manner"

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Verified
5/5

2019-03-01

Perfect

"They did a really great job with my Sena and Service etc thank you"

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